It is my pleasure to recommend KayLee Piester for any property management role or responsibilities.  For over a year, KayLee has managed my short-term rental property and her performance has been nothing short of great.

   Managing a large (sleeps 14 adults) high-turnover property in a seasonal market requires constant vigilance. KayLee rose to the challenge by consistently maintaining the property’s “Superhost” standards. Her contributions were vital in several key areas:

• Operational Excellence:  KayLee coordinated with cleaners, pool & hot tub maintenance, and any up-keep or emergency repairs seamlessly. Even during the harsh winter, I never had to worry about snow removal or frozen pipes; she was always two steps ahead.
• Guest Experience:  KayLee possesses a strong “hospitality-first” mindset. She handled guest inquiries and any issues with speed and diplomacy. 
• Reliability:  Beyond KayLee’s technical skills, she is highly reliable. As an out-of-town owner, it was essential for me to have a partner I could trust implicitly with my investment. She treated out home as if it were her own.

   I recommend KayLee without reservation, any property owner would be fortunate to have her on their team.